Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- RMFast courteous service, competitive rates great company.Rick M., Fredericksburg, Virginia
It really does pay to have an agent that is truly on your side.Anonymous, Virginia“Due to family illness auto & home insurance was cancelled and time passed without notifying insurance company that the family didn’t have the need to renew policies when they were due to terminate. Herndon Insurance sent our loved one a letter, POA responded back, and Herndon swiftly took care of everything. And bonus, we receive a small refund from insurance company for the term of the policy that was not renewed. Outstanding, Herndon, thank you for your professionalism in a business world that has seemed to forgotten this trait. It really does pay to have an agent that is truly on your side.”
Very efficient & knowledgeable.Anonymous, Richmond, KY“Nick Mills was awesome to work with! Very efficient & knowledgeable. He saved me almost $100 a month on my car insurance! Thanks Nick for everything an taking the time to work with me!”
- KBGrateful to have a trustworthy personal agent...Anonymous, Fredericksburg, VA
“Experienced, friendly and professional agents and office staff. I appreciate the attention to detail and ability to find products that meet my needs, provide the right coverage and are at rates that make sense. Grateful to have a trustworthy personal agent in a world and time where service is a dying skill.”
- CG...committed to exemplary customer service, GL Herndon is the place.Anonymous, Fredericksburg, VA
“Our family business has used the services at GL Herndon for some time and we have always recieved prompt and efficient service. We’ve worked mostly with Mindy, and anything that we’ve needed she’s gotten it done for us within the same business day – she’s awesome! If you’re looking for an insurance company that is committed to exemplary customer service, GL Herndon is the place.”
- FRI switched from Geico and the savings were unbelievable!!Anonymous, Fredericksburg, VA
“I switched from Geico and the savings were unbelievable!! Working with Mindy has been a wonderful experience! She is always pleasant when calling or running by to handle business.. It’s nice to see someone with a smile on and willing to help with anything :)”
- AMGreat service, very informative staff and willing to help.Anonymous, Fredericksburg, VA
“Great service, very informative staff and willing to help.
As a small business owner I’ve found myself many times short of time to take care of paperwork.
The staff at GL Herndon Insurance have always helped me get what I need in a very professional and efficient way. I would definitely recommend calling GL Herndon Insurance and give them a try!”
- RCI would highly recommend GL Herndon for all of your business insurance needs!Anonymous, Fredericksburg, VA
“It truly pays to do business with a local company. I appreciate being able to speak to the same person for all my insurance needs and know that I am dealing with someone who cares about my company. I would highly recommend GL Herndon for all of your business insurance needs!”
- Five Stars!Anonymous, Corbin, KY
- I had a quote and within ten minutes I had insurance...Anonymous, Gray, KY
“I called yesterday and within five minutes I had a quote and within ten minutes I had insurance and it was a lot cheaper. One happy customer, thanks nick mills”
- MSMike S., Fredericksburg, VA
- JGJoseph G., Fredericksburg, VA
- JBJulia B., Fredericksburg, VA
“G. L. Herndon is the best! We’ve been with them for years now and would recommend them to everyone. Today I talked with Mindy and WOW. This is A+++ customer service(some of the best I’ve ever received). She is above and beyond patient and knowledgeable. Not to mention how kind she is! I had so many questions about our policy changes and she took the time to thoroughly answer all my questions as they arose. I can’t say thank you enough. Nonetheless it’s Friday afternoon close to the time they close and she didn’t rush our conversation one bit. Thank you so much!!”
- KPKim P., Fredericksburg, VA
“If you are looking for an insurance agency that goes above and beyond to assure all your insurance needs are met, G.L Herndon Insurance IS the very best! A true “hometown” business that really cares about this community and it’s folks!”
- Mark F., Fredericksburg, VA
“Never had a bit of problems here. G.L. takes good care of me and my prices were dramatically lower than my previous carrier.”
