Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • “Great business, very knowledgeable, friendly. and they offer the best rates.

  • BH

    “Because when we had the little PayPal mishap you didnt freak out and hound me.. you were polite and didnt treat me like it was a scam or something.. I would def recommend you to others.

  • EH

    “Prices are very good compared to other companies and everyone is super friendly. My only complaint is you can’t add or make any changes to your policy after hours by calling the 800# outside of that small complaint it’s a great place.

  • RW

    “I love the website, it’s easier to use (and it was pretty easy before). Your rates are pretty great considering that if you never have use your insurance, it’s a straight expense. You guys make that easier to deal with. I think I’ve had to use insurance 4 times in 40 years, (someone egged my truck, some road work being done did some minor damage, someone dropped a 2 x 4 from their truck on the interstate that hit my car and a deer jumped in front of me on the highway) so I know the feeling of paying for something that you might rarely if ever use.

    Thanks for all you do and having such reasonable costs.

    Bob Wine”

  • TS

    “A great insurance company

  • CJ

    “Excellent service ”

  • SL

    “The customer service is what’s been appealing to me. Each interaction has been professional, courteous and helpful. Also, the prices are very competitive and within our budget for what we need services for. Overall, it’s been a smooth transition from another company and getting all the policies set up with Erie. ”

  • RJ


    Great prices & great customer service!”

  • TB

    “Hannah Harrison has been nothing but extremely nice and professional. I am very glad we made the move to GLH Herndon Insurance Agency. I love Erie Insurance! It is nice to know that no matter how many times I call with odd questions, she is always there to offer friendly advice and help. ”

  • LM

    “ Easy yet professional experience would recommend to anyone, beat all quotes I had”

  • SC
  • RM

    “Fast courteous service, competitive rates great company.”

  • DT

    “Your service has been excellent. Claims have been handled quickly and with a minimum of Inconvenience. All questions have been answered quickly and clearly. We would and have recommended your agency and Erie.”

  • RM

    “Fast courteous service, competitive rates great company.”

  • BM

    “I always get a quick response from our agent and he is always very helpful.”